FAQS

1 - Do you ship internationally?

 Yes, we ship around world.

2 - How much is shipping?

We are free shipping to US and UK.Other country shipping fee is $1.99.

3 - How long does shipping take?

Orders are typically shipped out within 2 - 5 days. Once it is shipped out you will be able to track your package via the provided tracking number.  

US usually takes 10-20 working days.    

CA usually takes 10-20 working days.     

UK usually takes 10-20 working days.    .    

Gemany usually takes 7-20 working days.       

France usually takes 10-20 working days.        

Spain usually takes 10-20 working days.        

Italy usually takes 15-30 working days.   

4 - Are there any tax duties or bad surprises ?

Not at all.

Our shipping method include :

  • Door-to-door Packet tracking
  • Postal customs clearance on any duties or taxes paid.

5 - How do i track my package?

Your order can be tracked through 17track 

6 - How do I apply for the 100% money back guaranty ?

Once passed the 60 days after your buy, if you haven't received your order and postal carrier had a problem, just contact us support@pyhq.shop with your order reference and titled : money back order number (your order number). After a verification process of 1-3 days, we will re-credit your card or account immediately.

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